Where can I book a room?
Right here, on our website! Visit our Booking tab to reserve the date and time.
When should I arrive?
It is suggested to arrive 15 minutes earlier than your reservation time.
Are the rooms safe?
Yes, the safety and security of all our participants is our number one priority.
Will young players be scared?
There is nothing to be afraid of with regards to our content or props.
Are the games bilingual?
All the content of our rooms, including instructions and riddles/puzzles, will be provided in both English and French.
Am I able to cancel or reschedule my reservation?
You will be able to cancel your reservation up to 12 hours prior to the scheduled reservation time, with no penalty. Any cancellations, or no-shows after the 12 hour mark, will be charged with a 40% cancellation fee.
Do you sell food or drink?
We do not sell food or drink, as we ask our participants not to bring food or beverages into our game rooms.
We reserved for 6 people but are now only 4…?
Please contact us to advise us of the change.
We reserved for 3 people but are now 5…?
Please contact us to advise us of the change.
What are accepted methods of payment?
We accept debit, credit or cash.
What are your operating hours?
You may find our operating hours on our home page! Also, we will always try to accommodate any of our clients’ specials requests for private events outside of our operating hours.
Can we accommodate different events?
Yes! We can accommodate birthday parties, corporate events, team-building activities, and so much more.
Are the rooms accessible?
Yes, all of our rooms are easily accessible.
